Symptoms
- A teammate needs access to seeo and cannot sign in
- A new starter needs to see your sites
Cause
Access is per person, granted by your organization's seeo administrator; teammates do not share logins.
Resolution
- Ask your organization's seeo administrator to open user management.
- Invite the teammate by their work email address.
- Choose their role — what they can view and change.
- Have them accept the invitation email and sign in. If your organization uses single sign-on, they sign in with their normal work credentials.
Verification
The teammate signs in and sees the sites appropriate to their role.
Escalate if
The invitation email never arrives, or the teammate sees the wrong sites.