Symptoms
- A newly cabled camera shows no status light and never appears in seeo
Cause
Most no-power cases are Power-over-Ethernet budget or port class: the switch cannot give the camera the power it asks for.
Resolution
- Check the switch's remaining PoE budget against the camera's power class.
- Move the camera to a PoE+ port.
- Re-test with a short, known-good cable directly at the switch.
- Swap with a port that powers another camera to isolate port vs camera.
Verification
The camera's status light comes on and it can be added in seeo.
Escalate if
A port that powers other devices will not power this camera — the unit may need replacement.