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Signed in, but seeing the wrong sites (or none)

public

Symptoms

  • You can sign in, but the sites you expect are missing, or you see a different organization than yours

Cause

What you see is determined by your organization membership and role, set when you were invited; a wrong or outdated invitation shows the wrong world.

Resolution

  1. Check the organization name shown after sign-in.
  2. If it is wrong or sites are missing, ask your organization's seeo administrator to check your membership and role.
  3. If you legitimately belong to more than one organization, confirm you signed in with the right account for the right one.

Verification

After the administrator's correction, your sites appear on your home page.

Escalate if

Your administrator confirms your membership is correct but the sites still do not appear.