Symptoms
- Your security or compliance team needs to know where seeo stores footage and data, and how it is protected
Cause
This is an assurance question, not a fault — and the answer is part of how seeo is built, not an afterthought.
Resolution
- Your data is stored in the Australian region (Sydney), and stays in-region — including the AI processing layer, which runs on in-region infrastructure rather than sending your data abroad.
- Your organization's data is isolated from every other customer at the database layer: tenancy is enforced by the database itself on every query, not by application code that could have gaps.
- The web tier holds no customer data; it reads from the regional data layer per request.
- Every action the AI support agent takes is logged against the conversation it happened in — an audit trail your compliance team can stand behind.
- For contracts with strict residency or isolation requirements, a dedicated self-hosted deployment in Australian or New Zealand regions is available — ask seeo about it.
Verification
Your security team can request seeo's current security documentation pack for review.
Escalate if
Your compliance framework needs an attestation or data-processing agreement — seeo support will connect you with the right people.